Results-Oriented Job Descriptions:
How Paraeducators Help Students Achieve

Sample Description for a Health Services Clerical Assistant

Essential Job Responsibilities:

Answer the telephone and function as a receptionist in the health services office by:

• Using a professional and pleasant manner
• Greeting all individuals as they enter the Health Services Office
• Identifying all individuals when they enter the Health Services Office
• Ascertaining the business of any individual entering the Health Services Office
• Determining the urgency of any individual entering the Office
• Providing appropriate information to those who call the Office
• Inquiring about what is needed when answering the telephone
• Interacting with professionalism when communicating with parents who call the Health Services Office
• Providing professional and appropriate student information to other staff when it is required
• Understanding what is confidential information that cannot be released to anyone without the approval of the managing health services professional or the proper authority
• Understanding what is not confidential and can be released to anyone inquiring with no need for approval from the managing health services professional
• Communicating the professional operation of the Health Services Office to any individual inquiry
• Knowing the identity of all health-related agencies interacting with the Health Services Office
• Knowing what information is available from other health-related agencies
• Providing appropriate and accurate information to any inquiries by phone
• Understanding the legal difference between information that may be released by phone and information that may not be released by phone

Properly maintain all student health records by:

• Maintaining all student health-related records that are necessary as determined by the managing health professional
• Recording all health-related information from student health visits
• Maintaining all health-related testing, medications, health timetables, required health checks, and student emergency health visits to the Health Services Office
• Maintaining all home health background information for all Students
• Maintaining all in-school health-related activities
• Recording appropriately all student health-related accidents
• Recording and maintaining all student health-related emergencies and accidents involving school sport activities
• Implementing all new health record requirements or new laws and regulations
• Understanding and maintaining necessary confidentiality regarding student health records and information

Assist the health professional with the supervision of students in the health office by:

• Chaperoning students who are released to the Health Services Office
• Monitoring student behavior during Health Services Office visits
• Addressing the student's needs according to the individualized behavior plan determined by the health professional
• Monitoring student's emotional level, including calming students, drying tears, etc., according to direction from the health professional
• Helping students feel safe during visits to the Health Services Office
• Monitoring student medication times according to the direction of the health professional
• Dispensing medications to students when instructed by the health professional
• Monitoring the student after medications have been dispensed, according to the direction of the health professional
• Arranging for transportation, emergency services, regular doctor visits, or any student movement from the school for healthrelated issues, as directed by the health professional
• Notifying all appropriate parents, guardians, siblings, custodial officers, or family members regarding a health issue for a student, as directed by the health professional
• Assisting students with medical equipment within the Health Services Office, as directed by the health professional
• Recording all health-related activities in the proper format for the Health Services Office records
• Assisting students with self care, personal hygiene and appearance issues, as directed by the health professional
• Maintaining all necessary confidentiality of health-related information, as directed and mandated by law - Understanding all legal restrictions for any release of Health Services Office information to individuals requesting records - Understanding what can be released to any individuals requesting information regarding student Health Services Office records

Make all appropriate arrangements for the transportation of sick or violated students and make all appropriate notifications as required by law and the health professional in charge by:

• Arranging all health-related student transportation
• Monitoring all health-related student transportation
• Assisting students when health-related transportation is necessary
• Notifying all emergency agencies when health-related transportation is needed
• Recording all health-related transportation of students to and from the Health Office or school facility, as directed by the health professional
• Notifying all appropriate parental or custodial guardians when health-related transportation is necessary

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