I make every effort to make sure kids are not abusive but sometimes abusive comments slip through. I remind them that if someone calls them a name, they should respond with something like, 'And what are you?'. Likewise, when they receive a compliment, they should simply say, 'thank you'. This teaches them that they have the ability to respond in a kind manner. They have the right to expect appropriate behavior and the comments others make shouldn't mentally or emotionally distract them from accomplishing the things they would like to achieve. We don't want kids who are mentally and emotionally unhealthy spreading their disease.