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What to Say to an Angry Parent


Found in: Parents, Parent-Teacher Communication, Parental Involvement

Whenever she talked to an upset parent, educator May would say, "I wish I had more parents like you."

“That always elicited a ‘huh?’ type response,” she commented in response to another educator on NEA.org. “Then I would elaborate and say, ‘I wish more parents cared about their child like you do.’ It had an immediate effect of lowering their resistance and then we could continue the conversation with no rancor.” 

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