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Clerical Service Workers

Clerical service ESPs are on the front lines of all office operations, working in settings from schools to administrative offices to transportation facilities.
Clerical

PreK-12 CLERICAL SERVICE MEMBERS

  • interact daily with students, parents, and staff
  • facilitate the flow of information and communication in schools
  • help and support students and families
  • maintain records and files essential to school resources and operation 

CAREERS:  

  • SECRETARIES, ADMINISTRATIVE AND OFFICE ASSISTANTS
  • DATA ENTRY, PAYROLL, AND GENERAL OFFICE WORKERS
  • BOOKKEEPERS AND ACCOUNTING AND FINANCIAL ASSISTANTS
  • REGISTRATION, RECORDS AND ATTENDANCE TECHNICIANS
  • RECEPTIONISTS
  • NON-MANAGERIAL OFFICE SUPERVISORS

Fast Facts

96%

are female

13%

of total PreK-12 NEA ESP membership

$47,890

average annual salary

16 years

On average, an NEA clerical service member has been employed as an ESP for 16 years

56%

have at least an associate degree or higher

62%

live in the communities where they work

66%

have volunteered time to support a wide range of educational activities that assist students and benefit the community

57%

have paid out of pocket to buy food or supplies for students

Clerical workers want and deserve

  • Better wages, salaries, and benefits
    66% indicated a problem with making a living wage.
  • Promotion opportunities
    Only 13% are very satisfied with promotion opportunities; 87% are not.
  • Quality professional development
    Only 17% are very satisfied with professional development opportunities; 83% are not.
  • Sufficient staffing
    A large majority (73%) are asked to perform duties outside their job description.

Learn more about Clerical ESPs

Learn more about ESPs

“I have taken several students shopping for school supplies as well as back to school clothes because their parents did not have the financial resources to do so. My students and community mean everything to me.”

- Clerical Services Professional

National Education Association

Great public schools for every student

The National Education Association (NEA), the nation's largest professional employee organization, is committed to advancing the cause of public education. NEA's 3 million members work at every level of education—from pre-school to university graduate programs. NEA has affiliate organizations in every state and in more than 14,000 communities across the United States.